Frequently asked questions
Last updated: October 22, 2026
How much does the app cost?
Nothing. “Jena für dich” is free – no subscription, no in-app purchases and no ads. See Pricing.
Which languages is the app available in?
In 11 languages: German, English, Ukrainian, Russian, Polish, Turkish, Arabic, Persian, Chinese, Japanese and Vietnamese. You choose the language in the app.
Is the app available for Android?
Not for everyone yet. For iPhone, the app has been in the App Store since 15 October 2026. The Android version is in testing on Google Play and will be available to everyone soon.
Do I need an account? What data does the app collect?
No account, no ads, no tracking. Your saved list, tasks, address and settings stay on your device, as does your location when you use “Near me”. All details are in the app’s privacy policy.
Does the app work without internet?
Mostly, yes. The map with 3,077 places is built into the app and works offline, as do the emergency and helpline numbers. For events and for the links to the official pages you need an internet connection.
Where does the information come from?
The guides are based on the pages of the responsible authorities, for example the City of Jena, the Familienkasse or the BAMF. The places come, among others, from OpenStreetMap and from open data of the City of Jena; the waste collection dates from the open data of Kommunalservice Jena; the events from the City of Jena’s event calendar (destination.one). Version 1.2 adds: Stadt Jena (press releases, open geodata, CC BY 4.0), Jenaer Nahverkehr (timetable changes) and IIK e.V. (course offers). Every entry names its source and the date of its last check. If a check is older than 45 days, the app points this out.
Is this a service of the City of Jena?
No. “Jena für dich” is an independent project and does not act on behalf of the city or any other authority. Only the information provided by the responsible offices is binding – the app links to it.
Does the app replace professional advice?
No. The app does not give medical, legal or official advice, and its translations are not official translations. In an emergency, call 112.
I found a mistake. What should I do?
In the app, tap “Report a mistake” on the place or guide. The app prepares an email with all the necessary details.
How can an organisation be added or corrected?
Organisations can write to kontakt@jenafuerdich.de. We only take information from public or official sources or with consent, and we change or remove it on request. More under For partners.
Who is behind the app?
Valeriia Kravchenko from Jena develops and operates the app. More under About the project and in the legal notice (Impressum).
What is coming with the next update?
Version 1.2 brings news from the City of Jena, a link to the timetable changes of Jenaer Nahverkehr, the “Support” section with benefits and programmes, new and updated places, and links to the KV Thüringen doctor search, Jobcenter Jena and the canteens. All details under What’s new.
Your question is not here? Write to kontakt@jenafuerdich.de.
Free for iPhone. The Android version is being tested on Google Play and is coming soon.